FAQs

When will I receive my order?
- Domestic order: Usually between 7-14 business days

- International order: Usually between 7-21+ days 

***Rock it Fashion is NOT responsible for any Duty/Custom/Import fees on any order***

***All body butters are shipped out from Michigan. Therefore if you live in a hot state, there is a higher possibility that your butters may melt during transit. Rock it Fashion is not responsible for replacing melted body butters.***

When will my order be processed?
Usually between 4-7 business days

What happens if I entered my address incorrectly?
-Usually, the system will flag your order and it will be canceled and restocked.
***PLEASE ENSURE THAT YOU HAVE CORRECTLY ENTERED YOUR ADDRESS DURING CHECKOUT***

Are all of your products cruelty free?
Yes, all of our products are cruelty free and vegan

What are your shipping days?
-Usually, we ship packages Monday-Wednesday in order to avoid weekend delays in the carrier facilities which could cause body butters to melt.

Do your products contain nuts?
Some of our products contain coconut oil and avocado oil. Please check the ingredients listed with each product/with similar products on our website prior to usage

Do my products have an expiration date?
-We recommend that all products be utilized with a six months period with the exception of body butters which may last up to one year

What to do if my body butter melts during transit?
-Refrigerate immediately until it re-solidifies.***All body butters are shipped out from Michigan. Therefore if you live in a hot state, there is a higher possibility that your butters may melt during transit. Rock it Fashion is not responsible for replacing melted body butters.***