FAQs
When will I receive my order?
- Domestic order: Usually between 7-14 business days
- International order: Usually between 7-21+ days
***Rock it Fashion is NOT responsible for any Duty/Custom/Import fees on any order***
***All body butters are shipped out from Michigan. Therefore if you live in a hot state, there is a higher possibility that your butters may melt during transit. Rock it Fashion is not responsible for replacing melted body butters.***
When will my order be processed?
⁃ Usually between 4-7 business days
What happens if I entered my address incorrectly?
-Usually, the system will flag your order and it will be canceled and restocked.
***PLEASE ENSURE THAT YOU HAVE CORRECTLY ENTERED YOUR ADDRESS DURING CHECKOUT***
Are all of your products cruelty free?
⁃ Yes, all of our products are cruelty free and vegan
What are your shipping days?
-Usually, we ship packages Monday-Wednesday in order to avoid weekend delays in the carrier facilities which could cause body butters to melt.
Do your products contain nuts?
⁃ Some of our products contain coconut oil and avocado oil. Please check the ingredients listed with each product/with similar products on our website prior to usage
Do my products have an expiration date?
-We recommend that all products be utilized with a six months period with the exception of body butters which may last up to one year
What to do if my body butter melts during transit?
-Refrigerate immediately until it re-solidifies.***All body butters are shipped out from Michigan. Therefore if you live in a hot state, there is a higher possibility that your butters may melt during transit. Rock it Fashion is not responsible for replacing melted body butters.***